FAQs

FRIDAY:

Priority Entry Tickets: 10am - 6pm

General Entry Tickets: 12pm - 6pm

SATURDAY:

Priority Entry Tickets: 9am - 7pm

General Entry Tickets: 11am - 7pm

SUNDAY:

Priority Entry Tickets: 10am - 5pm

General Entry Tickets: 12pm - 5pm

First things first! If you’re heading to ExCeL via DLR, alight at Prince Regent station. If you’re coming by car, taxi or bus, make sure to head towards ExCeL’s east entrance.

From there, walk past the east entrance, remaining outside the venue, and follow MCM signage towards the south lorry way.

Click Here for Directions, Parking and Travel Info

From there, it’s just a few simple steps to get you into the show. 

Read our entrance procedures in more detail.

 

Yes. To ensure the safety of the event, and following pilot event results and latest government advice, everyone aged 3 or over entering ExCeL London and NEC Birmingham will be required to provide one of the following:

a. Proof of full course of vaccination

OR

b. Proof of negative COVID test within the last 48 hours (Lateral flow test is accepted)

OR

c. Proof of natural immunity shown by a positive PCR test result for COVID-19, lasting for 180 days after the date of the positive test and following completion of the self-isolation period.

For more information on national guidelines, please visit the government website

To find out how to get a free lateral flow test or find the locations of testing sites, please visit the NHS website.

 

No. If you chose tickets for delivery to your home, just bring them along and you’ll receive a lanyard. If you misplaced your tickets, head to the query desk at queue hall after security and COVID-19 checks. 

If you ordered and chose Will Call or Collection, then just like in previous years with wristband collection, you’ll bring the PDF ticket with your QR code on your confirmation email to collect the physical element of your ticket. Instead of wristbands, this year you’ll receive a physical ticket/badge with some fancy collectible artwork. Nice.

To pick these up, after security please follow signage for general, priority or special assistance and family passes depending on your order.

 

1) Create a ReedPop iD and password using the same email you used to purchase your digital ticket or digital ticket add-on.

2) Go to the Subscriptions tab and hit the activate button under Activate Metaverse Membership. This will activate your complimentary 30-day membership so you can watch MCM London content online and on demand after the show for up to 30 days.

3) Enjoy the content on the Metaverse website! You'll see a livestream feed of our Main Stage, Live Stage and Auditorium panels and VOD library for those stages plus Centre Stage, Creator Stage and Cosplay Central on FindtheMetaverse.com.

On Saturday 23rd October, MCM will host a panel with the cast of Marvel's Loki series at 12:30PM in the ExCeL Centre's ICC Auditorium.

Here are some things to remember:

  • The ICC Auditorium can be found on the lower floor of the east entrance to ExCeL London. 

  • The panel will start at 12:30PM on Saturday 23rd. We're expecting high demand so please get to the Auditorium ahead of the panel.

  • You must wear a mask at all times for this panel. Please make sure you are comfortable with that before entering the Auditorium.

  • We will also be streaming the panel to our Main Stage to accommodate individuals who are unable to wear masks due to medical reasons.

MCM Comic Con returns to London and Birmingham on the following dates;

  • MCM London Comic Con | 22nd-24th October | ExCel London
  • MCM Birmingham Comic Con | 13th-14th November | NEC Birmingham 

Unfortunately we won’t be returning to Manchester or Glasgow in 2021, but our fans in Scotland and the North West are important to us and we very much hope you can take part in our London or Birmingham shows, either in person or digitally.

 

Tickets for both MCM London and MCM Birmingham are currently available. Buy your tickets today!

MCM London Tickets    MCM Birmingham Tickets                     

 

Tickets to MCM Comic Con vary in price. Check out our ticket info page for the complete breakdown.

All our shows will run in accordance with the latest government advice and guidance, which is subject to change between now and our events in October and November.

With that in mind, our new safety precautions are reflective of the current guidelines, and so attendance and tickets will be limited so that we can ensure social distancing. This also includes requiring face coverings by law for anyone attending our events, unless you are exempt, as that is the current advice.

We’re monitoring the situation as it progresses and working closely with each convention centre to follow the latest government guidelines and determine how many people are permitted in the building every day and at a given time. If that advice changes, we will update accordingly.

 

Your safety is our number one concern, and MCM Comic Con events will only happen if it's safe to do so. In the event that MCM is postponed, your tickets will automatically transfer to the new dates. If MCM 2021 is cancelled, you'll automatically receive a full refund - no further action required. However, if MCM 2021 occurs as planned, our traditional no refund policy stands—your tickets are yours to have and to hold.

Yes! MCM London Comic Con will be available to stream wherever you are, and for the first time a digital ticket will be available for access to panels streamed live from the show floor and video on demand.

Here’s what to do if...

  • I am a weekend ticket holder

    • You have access to all streaming content for free

    • This is valid for one (1) person aged 6+

  • I am a day ticket holder

    • You have access to that day’s streaming content for free

    • You can buy a Digital Add-on ticket to access content for the remaining days you’re not attending for £10

    • This is valid for one (1) person aged 6+

  • I am not planning to attend the physical show

    • You can purchase a Digital Ticket which gives you access to all content streamed from the show floor across the weekend

    • This is valid for one (1) person aged 6+

If you’re interested in year-round digital access to live-streamed panels, on demand content and so much more from MCM Comic Con and beyond, you can also sign up for our newly launched Metaverse Membership and get all this for free.

Digital tickets will not be available for MCM Birmingham Comic Con.

For the first time ever, you can sign up for our newly launched Metaverse Membership for exclusive access to video content, celebrity panels, and first access to MCM tickets, photo ops & autographing tickets, and paid digital experiences, plus an exclusive collectible enamel pin and access to MCM exclusives online.

With this membership you'll never miss a panel and can watch along during the show live from your home, or tune in on-demand for what you missed while you were cosplaying with your friends! 

Our Metaverse Membership includes a digital ticket for MCM and our sister shows in the US, including New York Comic Con. Find out more.

 

Talent reserves the right to modify precautions at any time due to comfort level at the time of the event. 

We are making plexiglass barriers available as an option to talent during photo ops. Each talent may choose to utilize it or not up until the time of their photo session. Just as personal preferences are fluid, so is the situation and we appreciate your understanding! You will receive an update on site as to if plexiglass has been decided to be used during your photo op, and if that doesn't meet with your preferences, you may request a refund before entering the booth to get your photo taken.

Please check current requirements per guest and how to purchase here: https://store.epicphotoops.com/mcm-comic-con-london/2021

For adults (age 18 and over), proof of full course of vaccination against COVID-19 is mandatory for Photo Ops or Autographs with Tom Hiddleston, Sophia Di Martino and Charlie Cox.

Since 12-17s in the UK have only been offered one vaccine dose by the UK Government to date, we will accept this single dose for photos/autographs with Tom Hiddleston for 12-17s only. 

Children under 12 need only provide proof of a negative test result within the last 48 hours for photos/autographs with Tom Hiddleston.

Please ensure you are comfortable with all of the above before buying a photo op or an autograph as these are non-refundable after Oct 14.

Yes. All fans aged 3 or over will need to provide proof COVID-19 status.

Please note there are separate requirements for photo ops and autographs with Tom Hiddleston, Sophia Di Martino and Charlie Cox, and fans 18 and over must show proof of full course of vaccination against COVID-19. Since 12-17s in the UK have only been offered one vaccine dose by the UK Government to date, we will accept this single dose for photos/autographs with Tom Hiddleston for 12-17s only. 

Children under 12 need only provide proof of a negative test result within the last 48 hours for photos/autographs with Tom Hiddleston.

Mask is required in the photo ops and autograph area for Tom Hiddleston, Sophia Di Martino and Charlie Cox photos or autographs, including queuing. Masks can be removed during the photo op, where there will be a plexiglass divider between fans and guest.

To enter your photo or autograph session, you’ll need a proof of vaccination wristband which will be issued at our Vaccination Checkpoint located beside the Autograph and Photo areas. This checkpoint will be open throughout the show Friday-Sunday, so please head there well ahead of your session and show proof of full course of vaccination against COVID-19 to get your wristband. 

If you are a resident of England, you can show this at our Vaccination Checkpoint via the NHS COVID Pass which lets you share your COVID-19 vaccination records or tests in a secure way. For this we will accept the pass on the NHS App, NHS website or letter.

International attendees can show their equivalent of the NHS Covid Pass from their country of origin. Proof of vaccination status and test results can also be demonstrated via the EU Digital COVID Certificate will be accepted at the COVID-19 Status checks.

For 16s and over, further information on how to get the NHS COVID pass can be found here; https://www.gov.uk/guidance/nhs-covid-pass#children

Anyone aged 12-15, who is unable to get an NHS COVID Pass, will need them to provide vaccination proof as issued by their doctor or vaccination centre. 

Yes! Head over to this page to learn more about what is allowed and what you should leave at home.

MCM Comic Con is open to individuals of all abilities, we are dedicated to continually improving our efforts to ensure full access and we encourage all feedback and suggestions in order to improve your experience. Learn more about Accessibility and register for a Carers Pass registration here.

MCM Comic Cons are vibrant events which offer a variety of photography opportunities. Taking photographs is encouraged- no special permission is needed to bring a camera to the event. The event, venue, and attendees all have expectations, so please note the following rules that apply to everyone at an MCM Comic Con:

  • Photography is permitted in all public areas of the show unless signs or staff indicate otherwise.
  • Outside of organised activities on stages, exhibitor stands, and signings permission must be sought from the subject(s) of a photograph before beginning to take photographs; the photographer must also oblige if the subject requests to see the photograph taken.
  • It is unacceptable to take or attempt to take photos deliberately geared towards compromising common decency or the dignity of the subject, for example contriving the cameras position to shoot up a skirt or kilt.
  • Any equipment used must be held by the photographer. Free standing equipment or additional equipment held by other people e.g. lights and flashes is not permitted, unless part of a booked trading or exhibiting space. This equally applies to people with a press pass; a press pass does not grant permission to set up a studio.
  • Use of power sockets requires the permission of the event. Venues further require permission to be sought from them if wanting to use power sockets within a venue but outside of the event.
  • Photographs taken at events may only be sold to press outlets unless taken as part of a booked trading or exhibition space. If you wish to sell photography services to the general public or the subjects of the photographs without a booked trading or exhibition space, a £500 fee will be charged for commercial photography.

Once purchased, tickets cannot be transferred, exchanged, refunded or returned.The right to refuse admission to an event is reserved by the MCM Expo Limited at all times and/or event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.All guest appearances are subject to work and personal commitments.To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.