Getting to and into MCM London
Remember to Activate Your Tickets
We’ve got an app for that! Stay up to date with the very latest updates from the MCM team with our handy app for important info, show floor maps and the latest schedules. Didn’t have your tickets delivered? Don’t forget to collect them on the day.
Please view all the travel options to the venue on ExCeL London's transport page on their website
Here’s everything you need to know on how to get to MCM London Comic Con, and how to get inside once you’re at ExCeL London.
Hotels
Want to be close to the action? We’ve partnered with our friends at HotelMap to help you find some of the best deals on accommodation around ExCeL London.
London Public Transport
If you’re heading to ExCeL via public transport, alight at Custom House station and follow our signage towards the Queue Hall on the north lorryway. If in doubt, ask a member of staff or steward to direct you.
If you’re coming by taxi or bus, make sure to head towards the west side of ExCeL and follow signage towards the North Lorryway. If you find yourself on the east side of ExCel, we recommend hopping on the DLR at Prince Regent and alighting at Custom House.
The Elizabeth Line, Jubilee Line and the DLR (Docklands Light Railway) are typically the quickest routes to ExCeL London via the London Underground network. Alight at Canning Town on the Jubilee Line and change onto a Beckton-bound DLR train for the quick two-stop journey to ExCeL: Custom House for ExCeL (for the west entrance).
We recommend attendees keep a close eye on updates and plan to have a back-up route in case of disruption.
By Car
We recommend using the postcode E16 1FR for the entrance to the car park. As you get close to the venue, you should see signs for Royal Docks, City Airport and ExCeL London. Please remember to add extra time to your journey for roadworks and disruption.
Planning on driving to ExCeL London? The car park is available for pre-booked customers only during this event. If you are planning to drive, then please reserve your space ahead of your visit here Official Parking - ExCel London (aeroparker.com) or consider public transport for your journey Public transport | Getting here | ExCeL London
If you require disabled parking there are wide bays with minimum dimensions of 5.9m by 3.6m. Access to the building from these bays is along walkways with a gradient of no more than 1:15 and via flat entrance lifts with automatic doors. Please note: the car park only permits vehicles up to a maximum of 1.9 metres in height. Please email [email protected] if you require a disabled space for a taller vehicle. There is more info on accessible parking here. MCM does not control pricing or availability of ExCeL parking.
Once you’re here
Now that you’ve made it to ExCeL, let’s get you ready for MCM Comic Con!
For Weekend, Priority and General tickets: On the west side of ExCeL, follow MCM signage towards the Queue Hall on the north lorryway. If in doubt, ask a member of staff or steward to direct you.
For Press, Creators, Industry and Carer Pass: Enter via the west pyramid entrance. If in doubt, ask a member of staff or steward to direct you.
Please note: during general entry hours all attendees requiring special assistance will need to enter via the West Entrance. You can re-enter from the West Entrance or via the Queue Hall.
Where to enter per ticket type
- Weekend Tickets: Queue hall (access from west side of ExCeL via north lorryway)
- Friday Priority & General: Queue hall (access from west side of ExCeL via north lorryway)
- Saturday Priority & General: Queue hall (access from west side of ExCeL via north lorryway)
- Sunday Priority & General: Queue hall (access from west side of ExCeL via north lorryway)
- Creator, Press and Industry: West pyramid entrance (for badge collection and show entry)
- Accessibility: Queue hall via the north lorryway, west pyramid entrance, east entrance or undercroft. However, we would recommend those with accessibility needs use primarily the west pyramid entrance
- University / group bookings: West pyramid entrance (for badge collection and show entry)
- Exhibitors, Artist Alley, Writers Block and Panellists: West pyramid entrance (for badge collection and show entry)
- Queries: Query desk in the queue hall
Accessibility
MCM London Comic Con is open to individuals of all abilities and ExCeL is fully accessible. If you are collecting a carer pass, you can collect your badges from any entrance but we recommend you enter via the west entrance pyramid. Visit our Accessibility page for more info.
Things you should know
Entry Times
Entry times are slightly different each day and depend on which ticket you purchased. Weekend Ticket holders can enter at Priority Entry times.
FRIDAY:
Priority Entry Tickets: 10am - 6pm
General Entry Tickets: 12pm - 6pm
SATURDAY:
Priority Entry Tickets: 9am - 7pm
General Entry Tickets: 11am - 7pm
SUNDAY:
Priority Entry Tickets: 10am - 5pm
General Entry Tickets: 12pm - 5pm
Re-entry from the West Entrance (the green) is available each day from:
- Friday at 12pm
- Saturday at 11am
- Sunday at 12pm
Last re-entry to the show is 30 minutes before it closes, so this would be 5:30pm on Friday, 6:30pm on Saturday and 4:30pm on Sunday.
FAQ about show entry
If you’ve already had your badges delivered, there are just a few simple steps to get you into MCM London!
Step 1: Activate your badge!
Now that you have your badge, don’t forget to activate it via the app prior to entering the event! You can do this ahead of time so that all you have to do on the day is focus on having the best weekend of the year.
Step 2: Head to Queue Hall
Head to the queue hall via the north lorryway from the west side of ExCeL. If in doubt, follow MCM signage or reach out to one of our friendly stewards for help!
For families with children 10 and under, make sure to pick up wristbands at the door for your young padawan!
Step 3: Security Check
Have your bags, cosplay weapons and tesseracts ready for inspection!
You’re in!
For those of you who chose to have your badge delivered to you at home, you’ll skip the pick-up queue and head to the boulevard. Free lanyards are available for free to hang your new MCM London ticket. That was easy!
Purchased ahead of time and just need to pick up your badge at the show? We got you!
Step 1: Head to Queue Hall
Head to the queue hall via the north lorryway from the west side of ExCeL and enter via door 20. If in doubt, follow MCM signage or reach out to one of our friendly stewards for help!
Step 2: Security
All fans will need to go through security checks so have your bags, cosplay weapons and tesseracts ready for inspection.
Step 3: Pick Up Badges
Bring the PDF ticket or QR code on your confirmation email to collect your ticket from the collection desk. Simply follow signage for badge collection after security checks, or ask a member of staff if you need more help.
If you ordered more than one ticket and only received one PDF, that’s normal. Our team will receive full details of your order, just have your confirmation email to hand and you’re all set.
Step 4: Activate your badge!
Once you pick up your badge(s), don’t forget to activate it via the app! Each badge needs activating individually, even if someone else bought it for you.
Still got questions?
Not sure which queue is right for you? Ask a member of staff or head to the query desk in the Queue Hall!
If you require assistance at the show, let a member of staff know or visit the Accessibility Helpdesk on Level 1 of the Platinum Suite, accessible from the main boulevard between Halls N6 and S6.
You can also request a special assistance sticker at the query desk in queue hall or at the west entrance carer check-in. The stickers allow access to special assistance lines for entry to the venue, special assistance queues for panels, and additional support for autographing/photo ops.
If you encounter issues on site and do not see a member of staff or security nearby, text us at +447818 988748 with details on the issue you are encountering along with your location, and a member of staff will contact you.
If you are picking up press, creator or industry pass, enter via the west pyramid entrance. Bring your confirmation email to pick up your pass.
Fans can re-enter the building through the West Pyramid Entrance. There will be a separate accessible re-entry line.
Re-Entry is Open from
- Friday: 12:00 – 17:30
- Saturday: 11:00 – 18:30
- Sunday: 12:00 – 16:30