MCM London Comic Con Entry

If you’ve already had physical badges delivered, there are just a few simple steps to get you into MCM London!

Step 1: Activate your badge!

Now that you have your badge, don’t forget to activate it via the app prior to entering the event! You can do this ahead of time so that all you have to do on the day is focus on having the best weekend of the year.

Step 2: Head to Queue Hall

Head to the queue hall via the north lorryway from the west side of ExCeL. If in doubt, follow MCM signage or reach out to one of our friendly stewards for help!

For families with children 10 and under, make sure to pick up wristbands at the door for your young padawan!

Step 3: Security Check

Have your bags, cosplay weapons and tesseracts ready for inspection!

You’re in! 

For those of you who chose to have your badge delivered to you at home, you’ll skip the pick-up queue and head to the boulevard. Free plain black lanyards are available for free to hang your new MCM May badge. That was easy!

Purchased tickets and just need to pick up your badge at the show? We got you!

Step 1: Head to Queue Hall

Head to the queue hall via the north lorryway from the west side of ExCeL and enter via door 20. If in doubt, follow MCM signage or reach out to one of our friendly stewards for help!

Step 2: Security

All fans will need to go through security checks so have your bags, cosplay weapons and tesseracts ready for inspection.

Step 3: Pick Up Tickets

Just like the wristbands of MCM’s gone by, you’ll bring the PDF ticket on your confirmation email to collect your badge. To pick these up, after security please follow signage for badge pick up.

If you ordered more than one badge and only received one PDF, that’s normal. Our team will receive full details of your order, just have your confirmation email to hand and you’re all set.

Step 4: Activate your badge!

Once you pick up your badge, don’t forget to activate it via the app!

Still got questions?

Not sure which queue is right for you? Head to our query desk!

• West Entrance – Easily accessible from Custom House station, Carer pass holders, and those requiring special assistance can enter here.
• East Entrance – Closed to the general public, this entry is only open to those who require special assistance and will be escorted by a member of staff to the main Queue Hall.
• Queue Hall – In the queue hall you can find additional support at the accessibility desk
• Undercroft – Weekend and Priority ticket holders who require special assistance are permitted entry through the undercroft and will be escorted by a member of staff to the West Entrance carer desk. 

Please note: during general entry hours all attendees requiring special assistance will need to enter via the West Entrance.

If you require assistance at the show, let a member of staff know or visit the Accessibility Helpdesk on Level 1 of the Platinum Suite, accessible from the main boulevard between Halls N6 and S6. You can also request a special assistance sticker at the query desk in queue hall or at the west entrance carer check-in. The stickers allow access to special assistance lines for entry to the venue, special assistance queues for panels, and additional support for autographing/photo ops.

If you encounter issues on site and do not see a member of staff or security nearby, text us at +447818 988748 with details on the issue you are encountering along with your location, and a member of staff will contact you.

If you are picking up press, creator or industry pass, enter via the west pyramid entrance. Bring your confirmation email to pick up your pass.

Fans can re-enter the building through the West Pyramid Entrance. There will be a separate accessible re-entry line.