Scams, Healthy and Safety

Scam Warnings

Important Information for MCM Fans

Please beware of individuals who may try to contact you or post on social media about the resale of MCM & EGX tickets. These resellers are highly unlikely to have tickets available, and we do not allow the resale of MCM & EGX tickets unless through a dedicated ticket reseller, which we would made available through mcmcomiccon.com only. Our tickets are sold only through us and are not made available through third parties.

Hotel Booking Agencies

Please beware of hotel booking companies who contact MCM fans and exhibitors claiming to be either a preferred supplier or, in some cases, working for our event, demand up-front payment, charge substantial penalties for changes and cancellation and may not even make a reservation with the unapproved hotel. You should always read the small print.

We advise that you make your travel and accommodation arrangements through reputable suppliers and not via unsolicited phone calls or emails. We team up with HotelMaps to provide verified hotel listings, which can be found on our homepage.

Unsolicited Marketing Communications

Please be vigilant of marketing communications via email. Our newsletter will be sent from the following inboxes:

  • mcmexpo.net
  • mcmcomiccon.com
  • showclix.com

If you receive any unsolicited offers not through our dedicated emails or from ShowClix, please do not respond unless you have checked with us first. Sign up to our newsletter here.

Reed Exhibitions Limited does NOT sell or pass your data to any third party without your permission.

Our privacy policy can be viewed here.

Healthy and Safety

The safety and security of our staff and attendees is our priority. We work closely with the venue, local and national authorities to identify risks, assess them and develop security plans for our events.

Every event participant should be aware of the following procedures at our events:

  • Security staff may approach you outside the event, at entry or inside the event in order to assist
  • You are required to wear the event ID badges/credentials provided to you
  • Security safeguarding measures and operational plans are in place at our events, including
    • Badge/ticket verification
    • Physical screening/bag checks
    • Monitored and recorded security surveillance/CCTV
    • Uniformed and covert security guards
    • Crowd management/stewards, signage and barriers, as necessary
  • Security measures may include:
    • Walkthrough or handheld scanners
    • Uniformed and covert police
    • Canine Security and Detection

Every event participant is requested to:

  • Leave appropriate time to comply with entry requirements and remain patient and courteous while undertaking security checks
  • Keep personal property with you at all times and do not leave any items unattended. RX and the event are not responsible for lost or missing property
  • Report anything that looks unusual, suspicious, or out of place to a member of security or event staff
  • Always carry a recognized form of photo ID
  • Comply with all event policies, signage and the instructions of event staff. Operational adjustments may occur throughout the event
  • Monitor your health and don’t come to the event if you are not feeling well
  • Please be aware of and respect the personal boundaries of your fellow participants so that everyone can enjoy their time at the event
  • On your final visit to the event, dispose of your badge inside the event or after you have returned home, not in bins immediately outside the event

If you have any feedback or questions please contact [email protected]

Safeguarding Statement

At RX UK, the safety, welfare, and dignity of every attendee, exhibitor, staff member, and participant at MCM Comic Con 2025 is our highest priority. We are committed to creating a welcoming, inclusive, and secure environment where everyone can enjoy and celebrate popular culture without fear of harm, harassment, or exploitation. Our safeguarding approach is proactive, robust, and continuously reviewed, ensuring all necessary measures are in place to protect children, young people, and vulnerable adults. We work closely with venue teams, security partners, and safeguarding professionals to uphold best practices in event safety and child protection, ensuring every individual feels respected, supported, and safe throughout the event. 

Safeguarding & Child Protection Aims:

  • To protect the welfare of all attendees, especially children, young people, and vulnerable adults, by ensuring a safe and supportive environment. 
  • To implement clear and accessible reporting procedures for concerns, incidents, or allegations related to safeguarding, ensuring prompt and appropriate action. 
  • To ensure all staff, volunteers, and contractors are trained in safeguarding awareness and understand their responsibilities in keeping others safe. 
  • To maintain effective partnerships with local authorities, emergency services, and safeguarding professionals to support best practice and crisis response. 
  • To provide a visible and approachable safeguarding presence throughout the event to support attendees and handle issues discreetly and sensitively. 
  • To design the event layout and activities with safety in mind, including appropriate supervision, child-friendly zones, and secure entry/exit procedures. 
  • To promote a zero-tolerance policy towards abuse, harassment, discrimination, or exploitation in any form. 
  • To ensure all activities and engagements involving children or vulnerable groups are risk-assessed, age-appropriate, and conducted by suitably vetted personnel. 
  • To regularly review and update safeguarding policies, ensuring compliance with UK legislation and alignment with current best practice 
  • To foster a culture of respect, inclusion, and responsibility, where everyone feels empowered to speak up and where safeguarding is understood as everyone’s business. 

Reporting a Safeguarding Concern 

For more information or to report a Safeguarding concern, please contact our Designated Safeguarding Leads via [email protected]

If a child, young person, or vulnerable adult is at immediate risk at one of our events, call security control on +44 (0)20 7069 6155.  You can also contact the NSPCC helpline on +44 (0)808 800 5000 for confidential advice.