Logistics: Traffic, Deliveries, Lifting & Storage

The Organisers and Venue are doing everything they can to ensure that build up and breakdown runs as smoothly as possible for everyone onsite, but all Exhibitors, Contractors and Suppliers also have a responsibility for this. Below are some ideas that you should be considering:

• All deliveries must be made directly to the official lifting contractor. You can either then collect these yourself or arrange for the lifting contractor to deliver to your stand.
• Consider methods to reduce frequency of deliveries.
• Encourage drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice.
• It is essential that all material and freight is kept within the build area and not in the aisles/foyers etc. Build materials/furniture/AV and freight may need to be scheduled for different arrival times.

Want to avoid the traffic queues and potentially save money?

Then why not send your goods/stand building materials to the Official Logistics Provider 2 weeks before show who will then deliver them to your stand in time for when you arrive onsite.

See section below for more details.

You don’t need your furniture on the first day of build so be considerate of others and plan your deliveries accordingly.  To avoid the risk of furniture and dressing items being turned away during the first few days of build, why not arrange for these items to be stored with the Official Logistics Provider until you are ready for them?  

No one enjoys getting stuck in exhibition traffic and it is very easy for courier drivers to refuse to deliver your items.  Therefore contact the Official Logistics Provider who would be more than happy to manage this for you instead.  Give them a call to see how they can help ensure a smoother onsite experience for you and your team. 

If Brexit will have an impact on you delivering items to and from the exhibition then please contact the Official Logistics Provider for advice and guidance. They will also be more than happy to help with any further queries so do not hesitate to contact them.

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ILS have been appointed as the official freight forwarding, courier and lifting contractor.

If you require further information regarding your freight forwarding please do not hesitate to contact the below.

Contact: Ian Hickman

Tel: +44 (0)2476 337 955

Email: [email protected]

Website: www.ils-logisticslive.co.uk

***NEW INFORMATION***

The Event Delivery System is now in place at the NEC.

On arrival those wishing to gain access to the rear of the Hall should follow the show signage to the lorry park – here they will be asked to show their Event Delivery pass and will be registered by a Traffic Officer. When space becomes available they will be let down to the rear of the Halls. Please see here for more details.

Access for all Shell Exhibitors, Retailers and Artists is on Thursday, 27th November. Please refer the Exhibition Timetable to see what time you are permitted entry. 

All vehicle access is being managed the NEC via the Event delivery Pass.  All vehicles to site must have registered for this in advance of arrival at the NEC.  Please click here for information on the system and how to use it and please click here to book your traffic slots.

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This section contains information on how to get items delivered to NEC for MCM Comic Con Birmingham.

All deliveries to the show must be addressed to:

Stand name & number

Contact name & number

Show name & hall number

MCM Comic Con Birmingham

NEC Halls 3, 3A & 4

Birmingham

B40 1NT

United Kingdom

PLEASE NOTE that the Venue nor the show Organisers will accept or sign for any deliveries. Please make sure that there is someone present on your stand to accept deliveries. Alternatively, you can contact our official courier contractor ILS, who can accept your deliveries and deliver them to your stand once you arrive onsite at an additional charge.

For the Official Contractor order form, a copy can be downloaded here.

If you are sending deliveries through another courier company please ensure they have the correct delivery details on the order as listed above. Direct deliveries must not arrive at the venue before Wednesday, 26th November - they will be returned to your local logistics/carriers depot.

If there is no one at your stand to receive your delivery, and the delivery is accepted at the Venue then please be aware that there may be an additional handling fee from.

Overseas and Non-EU Exhibitors should be aware of the custom procedures relating to duty and VAT payments. By using ILS, they will ensure your packages arrive safely at MCM Comic Con and the correct customs procedures are followed. Since Brexit, various laws have changed on the importing of goods to the UK. You can find more information on our Operations page or contact Michal at ILS for more information.

If it is necessary for you to have a delivery made during the show open period, please ensure that this is made an hour before the show opens, click here to view opening hours.

Trolleys are not permitted on the show floor once the show is open and therefore any deliveries will have to be hand carried.

We recommend using our official freight contractor ILS to avoid delays and risk of courier not wanting to wait. Another benefit if you are sending from overseas, they can assist with any customs clearance. Refer to the Lifting and Storage section for more details.

***NEW INFORMATION***

The Event Delivery System is now in place at the NEC.

On arrival those wishing to gain access to the rear of the Hall should follow the show signage to the lorry park – here they will be asked to show their Event Delivery pass and will be registered by a Traffic Officer. When space becomes available they will be let down to the rear of the Halls. Please see here for more details.

Access for all Shell Exhibitors, retailers and Artists is on Thursday, 27th November. Please refer the Exhibition Timetable to see what time you are permitted entry. 

All vehicle access is being managed the NEC via the Event delivery Pass.  All vehicles to site must have registered for this in advance of arrival at the NEC.  Please click here for information on the system and how to use it, and please click here to book your traffic slots.

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This section contains information on how heavy items can be unloaded and moved around the exhibition and, how you can store them (if you don't have enough room on your stand).

ILS have been appointed as the official lifting contractor for MCM Birmingham November. No other company may operate any lifting equipment inside the hall and around the perimeter of the venue.

To order a forklift for unloading or loading for stand materials and exhibits please contact ILS to discuss your lifting requirements and to request a quote for their services.

Please contact ILS at the earliest opportunity with details of large or heavy exhibits. These may need to be positioned in the early part of build-up and may require special handling.

ILS 

Contact: Ian Hickman

Telephone: +44 (0)2476 337 955

Email: [email protected]

Website: www.ils-logisticslive.co.uk

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If you require storage and need a place to store empty cartons, boxes, literature, etc. please contact ILS who will collect these from your stand, store them, and deliver them back to you during the breakdown.

Should you decide to ship using your own courier or Transport Company and are not able to be present to sign for your goods, ILS can accept the receipt and sign for the goods on your behalf for a fee. This service will need to be pre-booked with ILS in advance of shipping to the venue to obtain courier-receiving instructions.

Do not store excess stock, literature or packing cases around or behind your stand.

Whilst every precaution is taken to ensure the safety and security of the storage areas, we cannot accept any responsibility whatsoever for any, loss or damage or any consequential losses which may befall on your property.

Removal of items during breakdown

You must not commence removing items until the show is closed and all visitors have departed. Trolleys will not be allowed on the show floor until after this time. If you have arranged transport services through ILS they will, if required, arrange to return any empty packaging materials you have stored with them back to your stand and then collect your goods once they are packaged, labeled and ready to go.

You must not leave any goods unattended on your stand (e.g. Laptops, Plasma screens). If you have arranged for your own transport or courier company to collect items, please ensure that you are on your stand to hand them over. The Organisers cannot be held responsible for any loss or damage to your goods.

All portable and valuable items must be removed as soon as possible after the exhibition, in any case by 22:00 on Sunday, 30th November.

All materials, packaging, and waste must be removed by 2200 on Sunday, 30th November. Any items left after this time will be treated as rubbish and you will be charged for the disposal.

Insurance

The Exhibitor is responsible for ensuring that they have adequate insurance for their goods:

1. Whilst in transit to and from the exhibition

2. Whilst at the venue and/or in storage and also

3. Whilst in transit to other destinations.

ILS can provide a quotation to insure your goods for you but this is on a request basis only.

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