Got a question? Find the answer here.
ABOUT MCM COMIC CON
Looking to apply for a press, industry, or creator pass? CLICK HERE!
Who are we?
Glad you asked! MCM Comic Con events are the UK's most exciting pop culture shows, and the only UK based shows that bring together such a broad scope of popular culture categories including; Movies, Gaming, Comics, Anime, Television, Gadgets, Clothing and Toys.
Show opening hours:
FRIDAY PRIORITY: 10am to 7pm (Last entry at 6pm)
FRIDAY GENERAL: 11am to 7pm (Last entry at 6pm)
SATURDAY PRIORITY: 9am to 7pm (Last entry at 6pm)
SATURDAY GENERAL: 11am to 7pm (Last entry at 6pm)
SUNDAY PRIORITY: 10am to 5pm (Last entry at 4pm)
SUNDAY GENERAL: 12pm to 5pm (Last entry at 4pm)
Last re-entry is 30 minutes before closing!
Do you have rules about cosplay props?
Yes, you can download our full document here
Are there tickets for carers or disabled visitors?
We operate a special assistance system which offers one carer pass and timed entry. You will need to provide appropriate paperwork to qualify. Find out more about the system here.
Can I volunteer to work at MCM Comic Con events?
Yes! Find out more about stewarding here.
What does my ticket get me?
Other than getting to spend an entire weekend with us, purchasing a ticket to MCM Comic Con grants you access:
- Admission to the theatres and panel sessions
- Admittance to the full show floor and exhibitor stands
- Access to purchase photo sessions and autograph opportunities with our special guests
Do I have to purchase tickets in advance?
We recommend you purchase your tickets in advance in order to avoid disappointment. Once all tickets have sold out in advance they will not be available on the door.
How will I get my tickets?
All of our tickets are e-tickets and will be sent to you via your chosen email address as a PDF attachment.
Do I need to print my tickets?
Our entry system for the shows all operate on BARCODED tickets. You will need to be able to print your ticket to bring to the show or display it on a compatible phone or tablet display.
Help! I haven't recieved my tickets?
Check the junk mail of your email provider first. Still no luck? Send your booking reference number and the name and email address the tickets were booked under to MCMLondonOctober@reedexpo.co.uk
Tickets say sold out, can I still purchase on the door?
Once tickets have sold out in advance they will not be available on the door.
Can I get a refund on my ticket?
All tickets are non-refundable and non-transferable as is stated on the terms and conditions of your ticket.
When will special guests be announced?
We announce guests as soon as we have official confirmation. Guests can be announced at any point up to the week of the show. Most announcements happen within 3 – 4 weeks of any show.
How can I meet the special guests?
Guests participate in panel, autograph and photograph sessions. Check in the show guide when it gets published online to find out the places and times of where your favourite guest will be.
The guest I wanted to see has cancelled, can I get a refund?
We will refund any photograph session tickets booked for the guest who can no longer attend. Show tickets are non-refundable and, although we are sad you cannot see your favourite star, there is still a lot to enjoy around the show floor.
AUTOGRAPHS & PHOTO SESSIONS
When will photo session tickets be available for purchase?
We aim to have photograph tickets on sale one month before the show, but to stay up to date on release dates follow us on social media to be the first to know!
How many people can be in one photo?
You can have up to two adults and two children in one photograph with a guest. Please do bear in mind that you will only receive one print per photograph purchased. Additional prints cost £5.
How long do I have to wait to get my photo after the session?
Photographs will be printed on the same day that you have your photograph taken. Timings will be dependent on how busy the photograph session was for each guest.
Please note that if you have a weekend ticket and have photographs taken on the Friday or Saturday you will be able to collect your photographs the next day.
Can I get a digital version of my photo?
We do not yet have the facilities to send out a digital version of the photograph. We supply an 8″ x 10″ print only.
What time is my photo session?
Times will be released along with the schedules and the show guide usually a week before the show. Do check back to confirm your photograph session and make sure you are there for the beginning of the scheduled time slot.
PANELS & STAGES
Are these included in the price of my ticket?
Panel, screenings and theatre sessions that happen within show opening hours are included in the ticket price. Anything out of hours, such as evening screenings, may incur an additional cost.
Can I stay in the theatres all day?
The Main and Centre Stages are cleared after every panel, but you are welcome to stay in any of our other theatres for a panel session later in the day.
Will stands take my debit/credit card?
Some stalls do take debit/credit cards but not all of them. We do recommend you bring cash with you.
My wristband is broken, what do I do?
You cannot remove your wristband if you are attending for the full weekend. Your wristband should not break. If it does you will need to prove that you attended the event on the day before in the form of a photograph with your wristband on.
Will I be filmed or photographed?
Yes. Our events attract a local and national press and it is within the terms and conditions of your attendance that you may be filmed.
Can I bring my own food & drink?
Yes. We recommend you bring lots of water and you are allowed to bring in your own snacks and sandwiches.
Can I get changed into my cosplay at the event?
Yes! Head over to Cosplay Central for changing areas.
The wristband won't fit over my cosplay, what can I do?
You must not remove your wristband over the weekend.
Unfortunately your wristband must be visible throughout the whole of the weekend so you will have to plan your cosplay accordingly. If your wristband is removed or cannot be seen you will be denied entry into the event.
Can my child attend without an adult?
We recommend all children under the age of 12 attend with an adult. Children over the age of 12 can attend at the parent’s discretion. It is a very large event and we cannot accept responsibility of every child.
Travel info + Parking
By Car: Please use E16 1DR if you are using a sat nav system for events that use the west entrance of the venue. For the east entrance (closest to Prince Regent DLR station) use E16 1FR. Parking information and to pre-book your space please visit:Â https://www.excel.london/visitor/getting-here/driving-and-parking
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